Training and Emergency Medical Services

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The mission of Monrovia Fire & Rescue's Training and Emergency Medical Services Program is to provide pre-hospital emergency medical care and patient stabilization while assisting with transportation to medical facilities as necessary. Care provided to patients that are injured or ill includes advanced life support (ALS) by State certified Paramedics and basic life support (BLS) by State certified Emergency Medical Technicians. Continuing education, quality assurance of care and advanced use of medical equipment and technology support the services provided.

The Emergency Medical Services (EMS) section is managed by a highly trained team of emergency medical professionals, including a Division Chief, a paramedic coordinator, and a registered nurse educator. This section is responsible for paramedic training, certification, equipment, quality improvement, and legal aspects for all basic and advanced emergency medical services. The registered nurse directs EMS continuing education.

Over 80% of the Monrovia Fire & Rescue's incidents are medical in nature. When a call for medical assistance is received, a paramedic squad, or paramedic engine, staffed with two paramedics is dispatched to the location, accompanied by a Schaefer BLS ambulance with additional personnel to assist with the transportation of the patient.

All sworn fire personnel are trained and certified Emergency Medical Technicians, and over 25 have received substantial medical training to earn the title of Paramedic. With this training and certification levels, Monrovia Fire and Rescue provides its citizens with an excellent level of medical response. EMS providers are on duty 24 hours a day, 7 days a week, 365 days a year.

Frequently Asked Questions

How can I get a medical report?

If you are requesting a medical record (EMS) on an individual's behalf (attorney's office, insurance company, etc.), you must provide a signed waiver in order to release medical records.  A "Request for Public Records" form must be submitted with the City Clerk's Office (located in City Hall) or Fire Station 101.

What is the difference between an ALS and BLS unit?

ALS stands for advanced life support, and is provided to patients who need paramedic services for serious emergency situations. BLS stands for basic life support, and can be provided to patients during less serious emergency situations. BLS is also used to transfer stable patients to the hospital without the need of paramedics.

When to call 911- Do's and Don'ts

  • DO call if you are experiencing any emergency situation
  • DO NOT dial 9-1-1 for a non-emergency. Instead, dial the agency's listed 7-digit non-emergency telephone number.
  • DO NOT program 9-1-1 into your auto-dial telephone.
  • DO NOT hang up until the call-taker tells you to. Follow any instructions the dispatcher gives you, such as meeting the officers at the door, or flagging down the firefighters at the curb.
  • DO NOT hang up the telephone if you have dialed 9-1-1 in error. Instead, stay on the line and explain to the dispatcher that you dialed by mistake and that you do not have an emergency.

Patient Privacy Notice

Federal Law, as stated in HIPAA (Health Insurance Portability Accountability Act), requires all health care providers to distribute a copy of that providers statement of use and disclosure of all acquired, protected health information.

12-Lead Electrocardiogram Program

With cardiac emergencies, "Time is Muscle." This means that the sooner a cardiac event is treated and transported, the less the heart muscle is damaged or destroyed. In the Fire Department's endeavor to provide the best possible service to the citizens of Monrovia, a 12-lead electrocardiogram program has been implemented. With this technology, paramedics responding to an emergency can look all around the heart with the 12-lead cable to better ascertain possible cardiac abnormalities. The Los Angeles County Department of Health is also implementing this life-saving program.