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New Pricing Effective September 1 - $0.50 / Shared Ride and $3.00 / Lyft Ride

Starting September 1, Shared rides on GoMonrovia will cost $0.50 / ride, and classic Lyft rides will cost $3.00 / ride.

Go Monrovia - Shared Ride

What is GoMonrovia?

In February 2018, the City Council approved a completely revamped Monrovia Transit model! The new, multi-modal transportation program, called GoMonrovia, leverages the strengths of two thriving private companies – the ride-share provider Lyft, and the dockless bike-share provider Lime – in partnership with the City’s existing dial-a-ride operator, to provide fast and affordable transportation all throughout Monrovia.  

For Frequently Asked Questions, skip to the bottom of the page. 

GoMonrovia Powered by Lyft

Starting September 1, those who live, work, and are visiting Monrovia can take advantage of our enhanced public-private transit program through Lyft to take a ride anywhere in our service area at a reduced rate! You can take a Shared Lyft ride (1-2 passengers) for $0.50! That's right! For the price of a postage stamp, people can’t afford not to hop in a GoMonrovia Lyft and go! If you need a regular Lyft ride (up to 4 passengers), it is only $3.00!

How to Ride

Lyft App Icon
  • Download the app from your smart phone's app store.
  • Sign up to create your account.
    • Please note that you must be 18 years of age to have a Lyft account and to ride alone in a Lyft vehicle! Minors must be accompanied by someone 18 years or older.
  • Open the app and click on your profile in the top right-hand corner of the homepage. Click on "Promos" and enter promo code GOMONROVIA.
    • Now, you'll have the option of a $0.50 or $3.00 flat fare on rides within our service area, depending on the number of passengers!
    • Be sure to enter the promo code before requesting a ride! Once you've begun a ride, you won't be able to apply a new promo code. 
  • On the app's homepage, set your pickup location and add your destination address.
    • For 1-2 passengers, select "Shared" to ride for $0.50.
    • If there are more than 2 of you riding, select "Lyft" (up to 4 passengers) to ride for $3.00.
    • Then click "Select Shared/Lyft" depending on the option you chose.
  • Lyft will match you with a driver in the area! On average, most passengers will have a wait time of 5 minutes or less. Once the ride is booked, the app will show you the driver's name, the car's make and model, the license plate number, and show you their expected time of arrival.
  • If you've selected "Shared" ride, please note that the time to your destination may be a few minutes longer than expected. In a "Shared" Lyft ride, the driver may pick-up other passengers along your route, to take advantage of the empty seats, creating a truly unique form of public transit!
  • Once the driver arrives, be sure to double-check that you're boarding the correct vehicle by verifying the vehicle's license plate number and asking the driver's name.  Many cars can look similar, especially when an area is crowded with multiple Lyft pick-ups and drop-offs after an event or at a train station.
  • Enjoy the ride! Each Lyft trip and driver will be different. Some drivers want to chat, some prefer to have a quiet ride.
  • Once you've reached your destination, you'll check-out and have the opportunity to tip your driver and rate them on a scale from 1 to 5 stars. Note that the $0.50/$3.00 fare plus any tip you provide will be charged to your personal account.  

Questions?

If you experience a problem with the GOMONROVIA promo code or run into other issues using the program, please contact Sophia Nakov, Senior Administrative Assistant in Public Services, at (626) 256-8235 or send her an email.

Helpful Links & Safety Tips


Monrovia Transit Service Area

Our service area includes the City of Monrovia, Bradbury, unincorporated parts of Los Angeles County adjacent to Monrovia, and Target in Duarte (a designated transfer point to Duarte Transit). We’ll also take passengers to medical appointments at physician’s offices within three miles of the City's limits, as well as the City of Hope. 

For a map of the entire service area, click into the Promos section on the Lyft app, and click "View coverage area."


Don't have a smart phone or need special accommodations for your ride? We've got you covered. Call (626) 358-3538 to book your trip today. 

Our dial-a-ride service is available to serve those riders with ADA-related needs. Each of the City's shuttle vans is clearly marked with the Monrovia Transit logo and features an ADA-approved wheelchair lift. Our shuttles do not follow a fixed route or schedule. Similar to an airport shuttle van, you may share a ride with other passengers and make a few stops before reaching your destination. 

If you do not have a smart phone, you can call our dispatch service to book a ride with Lyft and you will be sent text messages with the driver and vehicle information, the estimated time of arrival, and when the driver has arrived.

Call (626) 358-3538 to make a reservation for same day service or trips up to one week in advance.

Who can use dial-a-ride?

Monrovia Transit is available to all residents and visitors who have ADA-related needs and are traveling within our service area.  Our shuttle vans are equipped with ADA-approved wheelchair lifts to help meet the needs of people with disabilities. This service is provided for those who are unable to ride on Lyft vehicles.

Please note that children under the age of 12 who need to use dial-a-ride must be accompanied by a parent or guardian.  City policy doesn’t allow school-aged children to use dial-a-ride during the school year, including summer school, on weekdays between the hours of 8:00 a.m. to 4:00 p.m.

Dial-A-Ride Hours of Service

  • Monday - Friday: 7:00 a.m. to 10:00 p.m.
  • Saturday - Sunday: 8:30 a.m. to 6:00 p.m.
  • Closed on major holidays, including New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas.

Fares

  • Trips on dial-a-ride cost $0.50 for all passengers!
  • Passenger's Aides (must be age 16+) and children under age 2 ride for free. 

How do I schedule a trip?

Call (626) 358-3538 and provide the operator the following information:

  • Your name and telephone number
  • Your pick up time and location
    • You can book a trip up to one week in advance! We'll pick you up no earlier than 5 minutes before and no later than 10 minutes after the scheduled time. If we don't, your ride is free. 
    • We require 24-hour notice for out-of-town medical trips. 
    • Standing reservations can be booked if you take the same trip each week.
  • Your drop off time and location
  • Your return trip time and location
  • Any special needs you may have (e.g., you’re accompanied by an aide, or you’re in a wheelchair)

If you need to cancel, please call (626) 358-3538 to be courteous of other passengers.  


GoMonrovia Powered by Lime

Lime is one of the nation’s leading dockless bike-share providers! Unlike traditional bike-share services that require you to pick up and drop off bikes at a few designated dock locations, LimeBike is completely dock-free, which means you can take it wherever you want to go!

How to Ride

  • Download the app from your smart phone's app store.
    LimeBike App Icon
  • Sign up to create your account.
  • Open the app to locate bikes near you - Bikes are first-come, first-served. Walk up to any bike you see and scan or enter the code to unlock the bike and start riding!
  • Once you've reached your destination, park your bike in a nearby bike rack or park it safely out of the pedestrian path. Close the back lock to end your ride, and you're all set!

Pricing

  • Regular rides are $1.00 per 30 minutes. 
  • Monthly membership is available for $29.95 for 100 rides in a month. 
  • Adult student membership is available for half-price! Just $0.50 per 30-minute ride and $14.95 for 100 rides per month!

Questions?

If you see a parking or safety issue with LimeBike, please contact Sophia Nakov, Senior Administrative Assistant in Public Services, at (626) 256-8235 or send her an email.

Helpful Links & Safety Tips


Frequently Asked Questions 

Expand/Contract Questions and Answers

  • What is GoMonrovia?

  • How do I receive the discounted rides using Lyft?

  • What is the difference between a Shared ride and a Lyft Ride?

  • The promo code on my Lyft app has an expiration date. Is this program ending soon?

  • Why did my promo code work on previous rides, but not for this ride?

  • Can I ride with Lyft if I don't have a credit card or checking account?

  • How can I contact Lyft's customer service?

  • What if I leave something important (i.e., keys, wallet, phone) in a Lyft?

  • How can I contact Lime's customer service?

  • I see a LimeBike parked illegally. What should I do?

  • There is a LimeBike parked on my residential street. When will it be picked up?

  • How much does it cost the City if someone steals or damages a LimeBike?